Online and Offline Business Success is About One Thing

The Client!

Zig Ziglar was one of the first real sales trainers and motivational speakers I heard speak live…and it transformed my thinking and my life!

Zig Ziglar said something all those years ago that has stayed with me throughout my business life and has been the basis of every entrepreneurial endeavor:

“You can have everything in life you want, if you will just help other people get what they want.”

I’ve always thought of it as pushing others up. I’ve heard other describe it as pushing people forward.

Regardless of how you phrase it, one thing is certain, if you push enough other people up, you can’t help but ascend the ladder along with them. In fact, if you help others succeed, they will generally bend over backwards to make sure you do too.

Some of the skeptics out there may disagree with that last statement…but I have found it to be true over and over again.

People are wonderful!

And, like you and I, all most people want is a better life for themselves and their loved ones.

If someone owns a business, they want to make sure their family, friends, and employees are taken care of and that they have built up a successful enough business to either sell it when the time is right, thus providing for themselves and their loved ones; or, they want to pass it along to the kids, other relatives, and/or loyal employees when the time comes.

The Life Lesson My Grandfather Taught Me

My grandfather was an incredible force in my life, an example of the type of person I have just described and have always aspired to become!

In the early 1980s, Chevrolet decided they were no longer going to have what they call a point, that means a dealership presence in a given area, in downtown Detroit. Detroit had weathered the riots a few years before and GM was moving most of its dealerships to the suburbs.

So, after almost 50 years in business my grandfather was closing his doors. Trumbull Chevrolet was the first dealership in downtown Detroit and an institution for decades. They were a casualty of the times; and, of urban blight and suburban flight.

The thing that amazed me, and has stayed with me for the last 28 years, not unlike the Zig Ziglar quote above, was that prior to closing his doors, my grandfather made sure every person working for him had a job.

That’s right!

In the midst of the worst economy since The Great Depression, my grandfather got 73 of his 74 employees jobs before he closed his doors once and for all.

The 74th person was the real lesson!

The 74th person was a man I knew only as “Little Joe.”

Little Joe had started with my grandfather many years before. By the 1980s, Little Joe was too old and too well-paid for him to be placed anywhere. Consequently, Little Joe was the one person my grandfather couldn’t find adequate employment for. In corporate America, Little Joe would have been out of luck!

Not so with my grandfather!

My grandfather, having no other option that would sit well with who he was as a man who loved and cared for his employees, hired Little Joe to help my grandmother around the house, drive her to the store, basically help her with whatever she needed help with.

Joe was probably the highest paid helper/companion in Detroit at the time. My grandmother was showing the first signs of Alzheimer’s disease and needed a companion more than anything. Little Joe needed a job.

It was a marriage (or a job) made in heaven!

Little Joe could barely help himself most days, but that didn’t matter, my grandfather was faithful to Little Joe and Little Joe loved my grandfather and my grandmother.

A Business and a Life Lesson Learned from the Detroit Riots

In fact, during the 1968 Detroit riots, my grandfather’s dealership, a block away from Tiger (Briggs) Stadium in downtown Detroit, was not touched. During that entire summer of upheaval and rioting? Not a window was broken not a single car was vandalized.

While National Guard tanks rolled up and down the city streets and into the suburbs, Little Joe sat with my grandfather, so he would be safe…and they protected “the store,” together.

My grandfather came to find out later that many of his employees, people who lived in the neighborhood, had more or less let it be known that Trumbull Chevrolet was not to be touched. My grandfather had made it a point to hire his neighbors, and his employees became his second family.

When he needed them, his second family took care of him…and their business.

So, while Detroit burned, my grandfather and Little Joe sat and watched from the dealership’s showroom windows. And his employees, who also loved him, made sure he was OK and that the dealership, and the office building that had held the Detroit Lions offices, also owned by my grandfather, were not touched.

He had made it his mission to help the people of Detroit and they returned the favor…and then some.

Like I said, people are wonderful!

People deserve to be treated with integrity and honesty. If you treat people according to the way you want to be treated and help them get what they want…you will succeed beyond your wildest dreams.

And, you’ll be able to sleep at night!

In sales and marketing, and particularly in Internet marketing, I see things that, even after all these years in sales and marketing, I do not understand. Seth Godin says much of it has to do with Little Lies…or at least that’s how it begins.

I agree!

But I also believe it speaks to who we are as individuals!

It is so easy to succeed in business, any business, if you help enough other people get what they want. Forget about the shortcuts, forget about the “fast and easy,” and forget about the secrets to success.

There is only one secret to success:

The Golden Rule!

Who among us wouldn’t help someone who has helped us get to where we want to be in life? Who wouldn’t treat us as we wish to be treated…if we’ve treated them well?

It’s about pushing people up!

The “secret to success”? Push enough people up or forward and treat them as you would like to be treated.

It really is that simple!

John Zajaros
The Ultimate Internet Image
Lakewood, Ohio 44107
216-712-7004

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• 

This Sort of Scarcity Ploy is Dated and a Huge Turnoff!

When Will the Internet Marketing World Learn that People Are Not that Gullible!

We are well past the point of a simple oversight, this is a ploy designed to heighten the impulse to purchase based on one thing:

Scarcity!

If this is Affiliate Marketing 2.0? They can keep it!

The Little Lies Continue: The Affiliate Dot Com Screen Capture 8-26-2010 3:54:17 PM

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• 

The Truth About Most Online Marketing Gurus?

They Aren’t Gurus!

But I am getting ahead of myself! Let me explain. And yes, I will get to the survey and who the top 10 Gurus are. At least the Top 10 Gurus as far as the residents of Lakewood, Ohio are concerned.

But again, I need to explain.

When I first started my Internet quest, my first fledgling steps towards making a living online, I read anything and everything I could get my hands on in order to get a good start. In fact, I told my wife I was going to pursue it as if I were pursuing a second doctorate, this one in Internet marketing. I had a lot of time on my hands and I was intrigued. And, I didn’t want to work for anyone else ever again…on that point I was dead certain.

So, the entrepreneur’s life was for me…once again!

It was very early in my quest for Internet marketing knowledge and I was wrestling with a ton of information from a myriad of sources. I was at the point we all get to early on…information overload coupled with the uncertainty that comes with it.

Who was I to listen to?

Who were the authorities?

That was the point at which I was exposed to the phrase:

“Internet Marketing Guru”

During my initial Internet marketing studies, while attempting to figure out this whole marketing money online thing, I was exposed to the very best and the absolute worst the Internet has to offer; and that included many so-called “gurus.”

While searching for information, the nuts and bolts I needed to make my Internet marketing quest a success, I took time to dig deep into the offerings of many of the best known Internet marketing “gurus.”

Significantly, I also spent time reviewing the thoughts and ideas of some of the leading MLM “gurus,” although I sincerely wanted no part of the whole “MLM thing,” it was interesting. I also looked at a lot of material being produced by some of the less-known “wannabe gurus,” some just then beginning to make their own way online.

Yet many of them were already calling themselves Internet marketing “gurus!”

The education was an interesting mix of concepts and ideas, an education to be sure. But it was not the education I had envisioned when I started off. It was more about the state of the Internet and the quality (or lack thereof) of the information itself.

The education was less about the practical, nuts and bolts, A through Z approach to making money online I had thought it would be, and more about hazy concepts, why I should buy more of so-and-so’s products, and a ton of outdated material!

I discovered one thing early on in my Internet quest:

The only reason many of the Internet marketing “gurus” were being called “gurus” was because they referred to themselves as such!

In other words, they were self-appointed, self-pronounced “gurus” and nothing more.

Sadly, this remains the case through this writing!

The fact is, many marketing “gurus,” and this holds true more for online than offline marketing, have little, if any, real world marketing experience.

Incredibly, a vast number of these Internet marketing “gurus” have absolutely no “real world,” meaning offline, business experience at all!

This has real implications for those individuals in the inbound marketing consulting field because an understanding of how traditional, brick and mortar business is crucial. Not only is some sort of real world, nuts and bolts experience necessary for practical purposes, it is crucial for both perception and empathy.

The Internet Marketing Quest Revealed!

So, I learned two things early on in my Internet marketing, online business education, my Internet Marketing Quest Revealed:

1. There are very few Internet marketing “gurus” worthy of the designation, and all that comes with it.
2. Most Internet marketing “gurus” are simply slick marketers, I will give them that, individuals who are salesmen and saleswomen pushing a particular business perspective…and the products along with it, usually their own.

I realize the definition, and indeed the meaning, of the term Guru has changed somewhat over the years.

However, as far as I am concerned, a Guru is someone who places the welfare of others above their own in order to add to the “greater good.” A Guru is one who seeks to educate and enlighten others, not for financial gain but to enhance the well-being of their followers, those receptive to and following their message.

Naive?

Perhaps!

Let’s look at the term Guru for a moment.

Wikipedia (who else) offers a definition from the more traditional, religious perspective…and then adds to it:

A guru…is one who is regarded as having great knowledge, wisdom and authority in a certain area, and who uses it to guide others (teacher)….As a principle for the development of consciousness it leads the creation [the individual] from…ignorance to the light of knowledge. In its purest form this principle manifests on earth as a divine incarnation (saint), a person with supreme knowledge about God and all creation.

Other forms of manifestation of this principle also include parents, school teachers, non-human objects, and even one’s own intellectual discipline.

….the word “guru” is widely used with the general meaning of “teacher“. In Western usage, the meaning of guru has been extended to cover anyone who acquires followers, though not necessarily in an established school of philosophy or religion. In a further Western extension, guru is used to refer to a person who has authority because of his or her perceived secular knowledge or skills, such as in business….A guru is a spiritual teacher, but is also used to refer to anyone knowledgeable in a particular area (e.g. a computer guru). [bold and italicized passages altered to provide emphasis]

Here’s a very general perspective, if not a cut and dry definition for the term Guru:

• In the East and in the West gurus are thought of as:
  • Experts, “knowledgeable in a particular field,” sharing their knowledge with others
  • Teachers (usually but not always)
  • Having followers in one way or another
  • Individuals offering guidance
  • Individuals providing influence
  • Selfless individuals contributing to the greater good

Interestingly, if you were to ask a number of people at random who or what is the first thing to pop into your head when you think of the term “guru”?

What answer or definition do you think they would respond with?

I have written about this several times because it continues to be an issue for me and for others, based on the email and comments I get.

And, because this whole Internet marketing guru thing is perplexing to me!

So, three weeks ago I initiated a survey.

The survey was centered on one question:

What do people think of when you mention the term Guru?

I thought my answers would be very different from the ones half a world away, say, in India.

Now? I am not so sure.

The methodology was simple (and yes, less than scientific):

Ask anyone and everyone I ran into one question and then shut up!

Over a period of two weeks, while walking my dog, TuffGuy, I stopped virtually anyone and everyone I could and asked them the same question:

“What is the first thing that pops into your head when I say the word ‘Guru’?”

The survey was not scientific, as stated above, at least not in the strictest sense. But the selection was random, as random as I could make it.

The people were all from the Midwest, a fairly safe assumption given the fact that they were walking on the sidewalk, in Lakewood, Ohio.

The participants were from all walks of life, men and women, young and old, in every sort of dress imaginable, at various times of day and well into the evening, and so forth.

In total, there were 228 people and they took anywhere from 2 to 15 seconds to answer.

Interestingly, they all seemed to “shoot from the hip,” so to speak. Meaning, they all appeared to give it their best shot.

Yes, I had a couple of Ronald Mc Donalds, one Bugs Bunny, and one White Rabbit. The latter obviously a Lewis Carroll fan. Perhaps, more likely, a Johnny Depp fan? But many of the walks were late at night and the individuals who came up with these “off-remarks” seemed quite “happy,” if you know what I mean.

Their responses were thrown out, of course.

These are the top 10* responses (out of a total of 27 total responses):

1. Dalai Lama
2. Saint
3. Computer wiz
4. Bill Gates
5. The Pope
6. Teacher/Professor
7. Minister-Reverend-Priest
8. Billy Graham
9. Monk
10. Donald Trump-Steve Jobs

*I told all of the individuals who participated in this survey to give me the very first thing to pop into their heads, that they were not to consider it but to “go with your gut!”

Interestingly, 62% of the answers had a religious connotation and 23% had computer or computer business implications. The remainder of the responses were from the business world and included Warren Buffet, Richard Branson, and Stephen R. Covey; the field of sports and included Michael Jordan and Pat Riley; and, others included President Obama, Seth Godin, and Tony Robbins. Interestingly, while I failed to mention living gurus or gurus from the past, an oversight on my part, I still had 3 people mention Napoleon Hill and 1 mention Vince Lombardi.

The only mention of a marketing guru, in any way, shape, or form was Seth Godin!

The actual numbers are available upon written request and will be included in The Ultimate Internet Image’s new ebook, Inbound Marketing A through Z to be released on September 7, 2010 to subscribers of The Ultimate Internet Image.

Gurus?

Ultimately, we all assign meaning to labels in different ways. The problem I have with the phrase Internet marketing guru is that it rarely meets any sort of minimum standard, or rather the “Internet marketing gurus” do.

Or, more precisely, what my perception of what a Guru ought to be…is thought to be!

When all is said an done, one thing is clear:

There is a huge perception between the label and the reality.

The Label: Saint and Teacher, Selfless and Knowledgeable

The Reality: Salesman and Marketer, Slick and often Self-Serving

Interestingly, I started out to write a very different piece, my thoughts about one of the first products I purchased from a well-known, often well-thought of Internet marketing guru. The product was a very high-end product, a recycled seminar on DVD hungry students paid thousands of dollars to attend. The product is so full of information and so utterly and completely boring I have yet to get through it.

It is a narcissistic display in once sense and devoid of personality in another. Imagine conflating those two images…I know but it was the best I could do. It’s that bad. Honestly, it is truly awful.

And, it was created by an Internet marketing guru who is next to impossible to reach, completely unaccessible to all but a very small group in the Internet marketing guru clique, say that 5 times real fast.

And yet, he is very successful.

Go figure!

So, he is a slick marketer, a great salesman, and the antithesis of what a guru is all about.

At least to the way of thinking of 228 people from mainsteam America in the summer of 2010.

You see, while they have no idea who he is or what he is about, they do seem to have an idea who or what I Guru is…capital “G!”

The Dalai Lama on the other hand?

A man from a country halfway around the world, following a religion foreign to everyone I talked to, all agree in one thing…he is the embodiment of the term Guru…saint…teacher!

I guess the ultimate questions and the ultimate analysis comes down to this:

Do you want to be viewed and remembered as a slick salesman or do you want to make a lasting impression? Does anyone care what kind of car you drive or what kind of a house you live in or how much money you made on your last product launch? Or can you help push others up, better their stations in life, and help them achieve their dreams…in turn bettering your life and well-being through service to others?

Or you can just brag about how much money you made in how many minutes on your last product launch?

Guru or “guru”? It’s that cut and dried!

Thank you for taking the time to read my thoughts, I hope they gave you food for thought. Please leave a comment and let me know what you think or share your story! I would love to hear it and it will add so much!

John Zajaros
The Ultimate Internet Image
The Internet Marketing Training and Services Company
Lakewood, Ohio 44107
216-712-7004

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• 

The Ning Violation

Is Ning’s Decision Good Business?

I usually write about Internet marketing, inbound marketing, online business, offline/online business, and the like here at The Internet Marketing Quest Revealed. This blog post is related to all of those topics and more.

The decision Ning made, and will enforce tomorrow, will affect people from all walks of life, many who simply built a wonderful little, or not-so-little, online community.

The Ning Violation is, in fact, a violation of a commitment, an agreement between Ning and all of those little online communities and their members. It will affect many people and it has been handled badly. It is not about the money.

It is about an implicit contract, a social contract if you will, between Ning and its users.

That is why I call it The Ning Violation!

The Ning Violation

I awoke this morning, went through my usual routine, and then went to my email box. I always put off email until I have accomplished my two major tasks of the day, so as not to be distracted. Email is the bane of almost every marketer’s existence. You can’t work effectively if you focus too much time and attention on email, it will suck precious minutes and hours out of your day; and, conversely, you can’t do business without it, email is a crucial component in today’s interconnected, online world.

So, on to my email inbox and what do I find?

An email announcing The Ning Violation, a take it or leave it upgrade policy. I have Ning pages and have set them up for clients, so naturally I was concerned. Several things popped into my head almost at once, the first was a twinge of anger at the prospect of my work being held hostage; and, right along with that thought was the thought that, if this was rubbing me the wrong way, it had to be affecting others the same way.

Mountain out of a mole hill?

Tempest in a teapot?

Perhaps!

After all, at first glance I can upgrade for as little as $2.95 per month or $19.95/year.

Peanuts!

But then, I looked at what I get for “peanuts” and it seems pretty obvious where I am being pointed by the marketing team at Ning.

Next, I reviewed Ning Plus with Advanced Features for $19.95 per month or $199.95/year and it looks a bit better.

Until I realize that Ning has conveniently left out the capability to add new videos or offer music, two of the most popular Ning features. They do allow access to current videos, so they do appear to understand the concept of grandfathering, but it appears to be too little, too late.

Finally, we get to Ning Pro, announced as being Built for Scale. Ning Pro os $49.95 per month or $499.95/year…and I save 17%!

API Access, unavailable at the lower levels is offered as an upgrade at the Pro Level, as are additional Bandwidth and Storage.

Ning offers sponsored networks for Education at the Mini level and Health at the Plus level. Both sponsorship networks require an application process and a sponsorshiop acknowledgement must be placed on the header of your Ning Mini or Ning Plus page.

If it is in one of those two categories and if it qualifies.

Several questions popped into my mind:

1. Why was this notice the first notice? I am very good about catching this sort of thing and even go through my spam folder before deleting it to make sure nothing important gets trapped. But I will concede this point, perhaps I was missed or missed the announcement.
2. Why am I getting this notice one day before the cut off?
3. How are my clients going to react to an increase in fees, however small, for something they perceived as free?
4. Is this ethical?
5. Is this good business?

The Ning Violation

This is clearly not a lot of money and we all have more important things to occupy our time.

So, why do I feel violated?

This is the heart of it:

This is bad business, plain and simple. The cost is irrelevant, the threat is, take it or leave it. It is unethical. Interestingly, if you have a Ning page and you do not upgrade to the appropriate level? They are holding your content. You can’t see it, it isn’t available to anyone through their network, but it is there and you can download it to your computer.

But then what?

We all know who the content belongs to. It belongs to the creator of the page and the members. That content is as much a part of their lives as anything they have built online and now they either accept Ning’s terms or they have no vehicle for expression.

Yes, I am sure Ning has that tied up in the Terms of Service (TOS). I haven’t checked as of this writing but it is irrelevant at this point because they have lost a user, several actually.

Ning obviously knows what a Grandfather clause is.

Why didn’t they use it in some way, shape or form?

Let’s look at a possible scenario:

A community develops a soccer program and tells everyone in town they can play and the community will pick up the bill, play on the community fields. etc. Coaches can create the best team possible from the available pool of children who want to play. To build the program and the individual teams, everyone will invest their time to get the program going and make the individual teams successful.

Now comes The Soccer Violation

After a couple of years the program has been built and the teams are flourishing.

Now, the community steps in and says:

“Things are going to change beginning tomorrow. Beginning tomorrow, you can play in the pasture over by the barn for $3 a month per child or you can play in the baseball diamond outfield for $20 a child or you can continue to play on the nice, new community soccer fields for $50 a child. Up to you, take it or leave it…the new program starts tomorrow.”

There will be a lot of kids out of soccer in that community…today!

I am willing to bet, there will be a lot less Ning pages in the online community tomorrow and a lot of ill-will for a long time to come.

Here are the questions that started rattling around in my brain as soon as I read the email and as I dug into this deeper:

If Ning can do it, who will be next?

If Ning can pull off The Ning Violation, why not Facebook or YouTube or Twitter?

Perhaps it is coming, in one way or another. Bit by bit and drip by drip, things will change, they always do. But many have asked this question, faced this scenario head on, and balked.

Why did Ning push the envelop?

Are they in trouble financially?

Hard to say!

But the question I come back to time and again is:

The Ning Violation: Is it Ethical?

This is not what I had intended to write about for this blog today…but I think the question deserved the space.

I hope you agree!

Thank you for taking the time to visit and read this post/rant.

Please, feel free to comment and don’t forget to subscribe…we have an awesome ebook coming out on September 7, 2010 and it is only available to subscribers…free.

John Zajaros
The Ultimate Internet Image
Lakewood, Ohio 44107
216-712-7004
Skype: johnzajaros1

PS, Check out our newest blog at Ultimate Inbound Marketing. It is still young but will grow fast…I hope you will grow with us!

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• 

Making Money on the Internet is Something You Must Excel At…To Be Any Good At!

I read an interesting quote a long time ago, it was actually a line from a book I was reading entitled Hearts in Atlantis. The book was eventually made into a movie, as all Stephen King books are. Interestingly, unlike most Stephen King books converted to movies, this was a good one with a stellar cast. Anthony Hopkins was masterful, as usual, and a young Anton Yelchin, later to emerge in Terminator Salvation with Christian Bale and Sam Worthington, was amazing…perhaps the role of his life.

The quote:

“…and wishing doesn’t make it so! ”

This quote is so common, at least in the sense that it has been around forever, as to be almost cliche.

Almost…if it weren’t so true!

Interestingly, the quote has carryover power into almost any milieu and in virtually all walks of life.

There is another quote, a bit cruder, that pretty much carries the same message, albeit to a little different crowd and in a much different way.

The quote:

“If you wish in one hand and sh*t in the other…you can be certain of one thing…sh*t!

I warned you! It’s all in the delivery.

Ultimately, the messages are the same:

“Success takes effort…no amount of wishing will make it so!”

We are told daily to attract this and envision that.

Yes, visualization is crucial. But visualization and goal setting without follow-through is worthless. This hoo-haa (technical term) being peddled of late is garbage. You’ve heard the stuff (two technical terms in a row!), it’s being pitched everywhere.

Unfortunately, it is like baking a cake without adding heat…it ain’t gonna happen!

Success takes effort. Success takes real, concentrated, long term effort. Success takes getting through what Seth Godin refers to as The Dip. Very often, success takes getting through and beyond several Dips!

Success takes balls!

There, I said it!

That’s about as crude as I have ever been online or offline, at least since the Army (1972-73), but it is true and someone needs to say it.

If you can’t “grow a pair, you’re destined to fail!

Success is tough.

Success is often dirty.

Success is frustrating, tiring, and humiliating!

Success is wonderful!

Success takes concentrated effort and it is never easy.

Not real success, the kind of success that lasts, the kind of success that is meaningful, that you can share…that you want to share!

Beware of the following quote:

The Easy Path to Riches!

Do you know how many results you get when you type in that keyword phrase?

Over 1,000,000!

Many people are caught by the Siren’s Call:

“The Easy Path to Riches!”

Short term thinking will lead to long term failure. Don’t fall into the trap! It takes more than setting up a website and tweeting all day on Twitter to succeed. If that were the case, we’d have witnessed hundreds of thousands of “success stories” by now.

And that ain’t happening!

It takes more than a few articles and dozens of videos to succeed online. I takes more than creating a Facebook page and a LinkedIn profile.

It takes learning, applying, tweaking, throwing most of it out, and beginning again.

Success is never easy…but it is always worth it!

Ultimately, success means different things to different people and what you thought would define your success when you started out will be nothing like the success you end up with.

Guaranteed!

Success is indeed the journey. But more than that, success is a process, a growth process that never ends…until we do.

So, how do we succeed online? By growing, by learning, by sharing, and by growing some more. In the end, your success will be defined by your effort and by what you put into your endeavor.

Finally, I believe success has little to do with making money, money is just a measure, and not a very meaningful one. The success you achieve will define you as much as you are defined by it. So stick with it, apply yourself, ask for help, and be flexible.

Because, as stated above, the success you end up with will be very different from the success you set out to achieve.

And wishing doesn’t make it so!

Contact me anytime!

John Zajaros
The Ultimate Internet Image
Lakewood, Ohio 44107
Skype: johnzajaros1
216-712-7004 (bus)
440-821-7018 (cell)

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• 

Consulting or Tutoring, Inbound Marketing or Chemistry:

Success or Failure is Phone Call Away

I tutor kids struggling with ADD and ADHD. I also work with students who are struggling with complex issues in their lives. I have been a tutor, teacher, professor, and coach my entire life, at least part-time, so I am not about to give it up now.

I have also been in sales and marketing most of my adult life, aside from a short stint in academia.

Whether in business for myself or working as an advertising and marketing consultant for a “big dumb company,” as Dan Kennedy would call them, I have learned a great deal about how to build businesses from the ground up. Over the course of the last 35 years or so I have become a black belt of sorts, understanding not only the nuts and bolts of business but how to get clients through the door; and, converting those prospects into buyers and, ultimately, into life long clients and friends.

Incredibly, many of the same behaviors I witness in parents exploring options for their failing sons and daughters, I witness in prospective inbound marketing clients, the business owners I talk to about their business’ advertising and marketing strategies or lack thereof, usually the latter.

Whether tutoring or marketing assistance, the similarities are striking!

Please understand, I don’t see it all the time, but enough to notice similarities in behavior, a definite pattern!

The pattern goes something like this:

• Tutoring: I often get the call for help when the child is drowning. Rarely do I get a call at the beginning of the year, instead I get the call when the student is going down for the fourth and final time, often failing across the board, every class. I have been consulting and working with kids long enough that I can pull a student back from the brink, usually. However, had I been called sooner? Well, my job would have been a lot easier and there would have been a lot less stress all the way around.
• Consulting: The same is true for many of the businesses contacting me for assistance. Unfortunately, I get the call when the business has a month to live and little hope that last ditch marketing CPR is going to do the trick. I am brutally honest with these business owners and, while I have taken on a few clients in this condition, I make sure they go into our relationship with their eyes wide open.

The kids and the businesses who do the best, have the best overall results, are the ones I get when they first start having issues. Recognizing and admitting that there are issues and they must be addressed, in other words being proactive, invariably leads to a good result.

Those parents and business people who are of a more reactive mindset?  Well, it hasn’t been as easy and it is always more expensive…often at a time when the added expense is a significant factor.

It’s like the Framm Oil Filter ad campaign spokesman put it, a marketing masterpiece in its own right:

“You can pay me now…or you can pay me later!”

Happily, in each and every instance thus far I have been able to save both, the businesses from going under with a solid inbound marketing strategy and the kids with a comprehensive tutoring program; and, both experiences have been pretty amazing!

But in every instance the difficulties were totally unnecessary, had the decision makers been proactive.

Ultimately, being proactive in your affairs is necessary for long term success. Interestingly, procrastination, inertia, pride/ego, and sales resistance are the major impediments in both situations.

I often hear:

“We have always done it this way before, why should I consider doing anything different now?”

A closed mind is a recipe for disaster and is the reason why most businesses fail and why so many children fall through the cracks.

For an interesting book dealing with my people do some of the things they do, read Sway: The Irresistible Pull of Irrational Behavior.

Sway is a must read! What an eye-opener when it comes to understanding human behavior.

If you are marketing to the affluent?

A must read is The Millionaire Next Door: The Surprising Secrets of America’s Rich.

Both of these books will open your eyes and add a new and often surprising perspective.

For those of you in business, those of you considering your overall marketing strategy?

Meatball Sundae by Seth Godin is a must read.

For those of you who have children who are struggling?

A must is Outliers by Malcolm Gladwell. It is an excellent read for anyone with children!

Please feel free to comment or contact me any time.

John

Professor John P. J. Zajaros, Sr.
216-712-6526 (home office)
440-821-7018 (cell)
Skype: johnzajaros1
excellencepaidforward@gmail.com

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• 

One of the Biggest Challenges Most Entrepreneurs Face is in the Area of Time Management

The fact is, while most entrepreneurs, most business people online or offline, feel they simply don’t have enough time in the day to get everything they need to get done, done, they generally have more than enough time to get everything they would like to get accomplished, completed…and then some!

I frequently hear people exclaim:

“I’m buried! There simply aren’t enough hours in the day for all of this to get done!”

“I’m swamped! I work 16 to 18 hours a day…and I still don’t get everything accomplished!”

And so on…..

You’ve heard them all! You’ve probably said them more than once yourself…I know I have!

So, what’s the secret? How do some people seem to get so much done and still find time to play, vacation, and the like…making it all appear so easy?

Three words!

Distractions and Boundaries!

OK?

Everyone gets distracted!

Or do they?

Distractions are the constant interruptions that occur throughout the work day, interruptions that suck precious moments out of your day, a few minutes at a time, until they become a major impediment to efficiency and, ultimately, to success.

Distractions like:

“Have you got a minute?”

“This will only take a second.”

“I was wondering if I could get your input on something.”

“Can I ask you a quick question?”

And so on….

Dan Kennedy calls them Time Vampires! I think he is being kind!

I call them:

Royal pains in the #ss!

Whether you work for yourself or for someone else, interruptions are a part of life…but they don’t have to be.

Interestingly, I had major issues with setting boundaries because I work at home and my family was used to having unlimited access to me 24/7 while I was fighting a life-threatening illness. As a result, they were quite comfortable calling on “Dear Old Dad” at any time, day or night, if they needed help, needed to talk, or simply needed someone to hang with for a while. It was nice…then!

However, when I started to reclaim my life, when I began building businesses again, I ran into trouble…from day one!

You see, I was working from my home, first online, and later offline as well, and there were no rules, no boundaries. I was constantly interrupted by family, family so used to having unlimited access to me 24/7 that they really thought nothing of the constant interruptions that cost me hours each and every day.

For me the distractions were due to family.

For you?

For you it might be a co-worker or even a boss who thinks nothing of intruding while you are in the middle of a project, a thought, a sentence, an idea…whatever! Yes, even your boss!

The results are the same, the loss of efficiency and time…often leading to a very real and deep sense of frustration.

Whether working at home, at an office, or any other business setting, boundaries are crucial and they must be black and white. When it comes to boundaries, there is absolutely no room for gray!

There must be a literal sense of fear of reprisal for interruptions!

People must fear you!

After all, well intentioned or not, the “Time Vampire” is stealing from you just as certainly as if he or she reached into your pocket and stole your money…or reached into your head and stole your intellectual capital…your ideas.

I can’t tell you how many times I’ve been interrupted, still am on occasion, and have lost an idea, a train of thought absolutely crucial to what I was planning on writing next…or writing down for later development.

It is infuriating!

The biggest problem is that most family, friends, co-workers, and, yes, even employers just don’t get it. They don’t get it because they aren’t wired that way. Most people simply do not think in terms of the dollar cost of your time. More importantly, they don’t think in terms of the process, the very concept that ideas are fleeting and if interrupted they can vanish as quickly as they materialized, is foreign to them. The realization that ideas have a dollar value?

In the works of Donnie Brasco:

“Forget about it!”

So, you must be harsh, even threatening, as you guard your time.

If you don’t?

The Time Vampires will suck you dry!

Distraction is the antithesis of efficiency!

In order to be truly effective, you must deal with distractions, eliminating then from the workplace. If you succeed, and success only comes with hard and fast boundaries, you will find your efficiency and your production level enhanced exponentially. If you fail, and most do, you will be doomed to more 16 to 18 hour days, the sense of never being ahead of the game, and ultimately to frustration and burnout. No one can keep up 16-18 hour days indefinitely, particularly when coupled with the sense of frustration that comes from always playing catch up, always being just a bit behind, and never being in complete control of your day…because you are not!

The Time Vampires are!

There are a great many “gurus” out there who sell entire courses on time management, books on time management, CDs and DVDs on time management, even software developed to enhance your time management skills. Ultimately, most are useless! They simply do o not work!

I teach time management to students and business people and the first thing my students ask is:

Should I buy a day plannner?

Followed by:

Which online calender should I use? Google? Outlook? Which one?

My answer is always the same:

None of the above!

You see, time management isn’t about keeping track of time, it is the ability to remove distractions and optimize the time you have alloted to a specific task. Time management is often mistaken for what I call “time allotment” or scheduling; and, they aren’t even on the same page! Anyone can write out a schedule. Once you understand that time management is about wringing every second out of every moment dedicated to a specific event or task, then you are on your way to time management, efficiency, productivity, and a vacation!

It is up to you!

Distractions or hard and fast boundaries?

The Time Vampires or accountability for each and every moment of the day?

Scheduling and planning or time management?

It all begins with a decision. The decision is to never again allow people to intrude while you are working. The decision is to never again allow a Time Vampire to get close, to suck your life-blood, to steal your time!

It all begins by controlling and managing one thing:< .strong>

Professor John P. J. Zajaros, Sr.
216-712-6526 (home office)
440-821-7018 (cell)
Skype: johnzajaros1
excellencepaidforward@gmail.com (personal email)

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• 

It is hard to believe it has already been more than a year online…time flies when you’re having fun!

In fact, I took my first, very tentative steps online in August of 2008!

In August of 2008, almost a year and a half ago now…(wow, time flies!)…I knew 2 things:

1) The Internet was the place to be if I wanted to build my own business.

2) I needed a lot of help and/or a heap of education, and I needed it fast!

Little did I know, as I started on my journey into Internet marketing and e-commerce, my “quest” if you will, how all consuming, demanding, and completely exhilarating a ride, and an education, I was in for!

Had I known then what I know now?

Yup!

Wild horses couldn’t hold me back!

Picture this:

1) A 53 year old Caucasian male, 10 shades beyond pale!

2) 50 pounds overweight and not carrying it well at all!

3) Still recovering from, and as it turned out still fighting, two life threatening conditions!

4) Highly educated, including a doctoral fellowship to one of the most prestigious consortiums in the country…after graduating summa and bypassing the masters requirement entirely!

5) More than 30 years of entrepreneurial experience, including advertising, founding a successful health and fitness center, and an extensive and impressive managerial resume!

6) A CV and a resume that would make most recruiters beg for a chance to place me, and some did. Beg…not place me!

7) Trained successful athletes at the amateur and professional level. At one time considered taking a strength coaching position with Donald Trump’s New Jersey Generals of the USFL! Trained members of the Cleveland Browns who were given permission by Sam Rutigliano to train with me instead of with their strength coach, Dave Redding!

Did I say sick as a dog?

9) I could go on for weeks, my resume was impressive but I had some issues…and did I say I was sick?

The end result of all of the above, and much more? I couldn’t get a job delivering pizzas!

You see, part of the problem was I was “overqualified,” how exactly one can be overqualified to deliver a pizza no one really explained to me…but I was.

I was also very sick, I did say that, right?

And, because of the illness and all the complications I had a huge gaping hole in my resume, ten years to be precise.

So, I had to go into this story about almost losing my life, a missed diagnosis by the Cleveland Clinic (yes, they do screw up!), and repairing the wreckage of my life.

Yah…dee…yah…dee…yah…dee…yah!

I would get that look, you know the one, and usually from someone roughly half my age and with one-tenth of the experience.

They would say something like:

“We are taking applications all week, once we have reviewed all the applicants qualifications, we will contact you if we are interested.”

Or something like that.

Translation:

“Don’t call us, we’ll call you!”

That was the most humiliating experience of my life, I hated coming home and telling Connie and the girls that I had struck out again. I used to get calls from firms begging me to come to work for them!

But during that period…I couldn’t get a job delivering pizzas!

Then, one day I got a call!

Hooray!

The BP gas station and convenience store down on the corner called me and asked me to come in for an interview. I had filled out an application online, I figured I could work nights and perhaps go back to school or something.

It still amazes me, that combination, gas and convenience store…when did all this happen?

Anyway, I went through the interview process. The manager was a nice “kid.” To me, anyone under about 35 seems like a kid. My son is 34, my oldest, so it just feels like I am looking at and talking to my son when I am talking to a 35 year old man.

Wow!

Am I getting old or what?!

So, I passed all the interviews, the background check, etc. and was offered a job.

Yes!

Finally!

A job!

But something funny happened on my way to the gas station…I woke up. Not only did I wake up, I realized if I took that job I would probably be lost forever. Accepting that job would be like signaling to the whole world, but most importantly to myself, my self, that I had quit, thrown in the towel, accepted a minimum wage job because it was the best I could do!

No way!

I stopped dead in my tracks, did a complete 180, and asked my youngest to help me build a website.

The rest is history!

I am looking back a year and a half later. I built that first website by myself, by the way; and, it still generates business every single month! Terrible looking Yahoo, cookie-cutter website but it was my first.

And, you know what they say about your first!

But looking back, knowing I had been so right, about it all…but most of all about being lost forever if I had accepted that job.

Thank goodness I still had a sliver of self-esteem, just a sliver mind you…but it was enough.

I am now making a decent living in a number of ways online. The whole multiple streams thing, I learned my lessons well! I have explored the Internet marketing niche, and am beginning to strangle enough of an income out of that very stingy niche to pay for the top level of the best implementation programs online today, TrafficGeyser and Infusionsoft.

That, in and of itself, is quite an accomplishment! When I started I couldn’t scrape up enough money for the gold membership in Tellman’s Listbuilding Club!

How sad is that?

I had to settle for the $67 per month level of The Listbuilding Club, the $97 per month gold level was just out of my reach!

Now?

I pay more than that for my hosting account(s) for my various blogs and websites!

Times do change and perseverance, persistence, and determination pay off…big time!

Now?

I have to decide what direction I want to take most of my efforts…because I am about building something meaningful, something unique, something that is mine and reflects my personality.

I am not interested in the cookie-cutter, plug-n-go nonsense so many seem to be attracted to and so many more seem bent on selling.

I have discovered that true success online comes at a price, and it is much higher than many would have us believe, but it is worth it!

So, what can you take away from this?

1) Find something you love, something that will get you out of bed in the morning after the novelty of building your own business wears off…and it will! You will experience dips…count on it!

2) Make sure you have a starving crowd, a target market that wants what you are passionate about offering them. If not, find something else. Don’t fall in love with an idea! All you will succeed in doing is going broke trying to force the market, and you can’t force the market!

3) Opinions are the cheapest commodity online, everyone has one…like something else (to be crude…sorry)…and most are selling them in ebook format for $17!

Amazing but true!

Who in the world thinks they can learn a business by spending $17 for anything?

Anyone who thinks that…go to the back of the class and sit in the corner, you need a timeout.

At least!

4) Invest in education and implementation, preferably both. TrafficGeyser and Infusionsoft are perfect examples! The learning curve is steep and there will be times you will want to throw the computer, the desk, the cat, the dog, the goldfish, the hamster (cat’s gotta eat, right?) and anything else within reach out the window.

Wow, I did!

Wanted to, that is.

5) Find a mentor and LISTEN to him or her!

If someone is willing to give you their time, buy the things they recommend and use them.

EXAMPLE: If you decide to go to Cleveland State University to play soccer, you do so with the understanding that the coach is dedicated to making you, and the team, winners. So, don’t join the team and then refuse to do what the coach advises. If you do that, you might as well have gone to the community college and played intramural soccer. The results will be about the same with your online business.

So, if you use a mentor or a mastermind, and you should use both, USE them! And I mean use them up…be a sponge!

6) Learn the business, become a student of the business.

There is so much information available online in the form of whitepapers and because of the whole moving the free-line thing (my thoughts on this are fodder for another blog post) that you cannot fail if you simply search, research, and apply.

SEARCH…RESEARCH…APPLY!

Make sure you become an expert of the business. A student of marketing and, yes, sales! Bob Oros has a wonderful program if you are squeamish about sales. He is a gifted sales trainer!

Yes, online business is enjoyable, Internet marketing can be exhilarating! But it is not kid’s stuff, it is a business!

Learn it!

“And when you can take the pebble out of my hand…you will be ready, Grasshopper!”

I could go on and on, as I could have with the description above.

Oh yeah, forgot about that guy, huh?

Me too, sort of!

That is, until I drive by a BP station and think about how close I came to resigning my life, to signing off, giving in and up!

Now?

I am making money and helping others do the same, it is wonderful! I live Pay it Forward every day and it comes back to me ten-fold!

I am in the process of working on a second doctorate…this one in Internet marketing, with an emphasis in inbound marketing.

I love it!

And, after a year and a half, I still skip sleep, run for days on 3-4 hours of sleep a night, and can’t get enough of it!

If you have that sort of passion, combined with a burning desire, you too can earn your Internet marketing doctorate and experience real success online. It’s an amazing ride!

Best wishes…contact me anytime!

John

Professor John P. J. Zajaros, Sr.
216-712-6526
216-539-7412 (office)
Skype; johnzajaros1
johnz@thequestrevealed.com
excellencepaidforward@gmail.com

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• 

Internet Marketing is NOT for the Faint of Heart or Thin Skinned Individuals!

Internet marketing has been an education by fire! Learning the nuances of an online business takes time and effort….and more than a little bit of money!

Anyone who is not willing to put in their own blood, sweat, and tears will find that they are on the losing end of a very costly endeavor…it is not for the faint of heart or those individuals with thin skin.

The fact is, Internet marketing is just like any other form of business, it is difficult, it is expensive, and it will take up most of your life…and that’s if you do it right!

Michael Gerber, in The E Myth Revisited, notes that 1 million new businesses emerge every year and that after 5 years 80% are gone. Interestingly, in the next 5 years fully 80% of the remaining 20% will be gone as well! That leaves 40,000 businesses standing of the 1 million started…and that is each and every year! 960,000 out of 1,000,000 gone in 10 years!

Still want to start your won business, any business? Then you better learn fast and you better model after the best…or you will most certainly join the silenced majority!

Online business has been sold as the be-all-to-end-all, the path to the promise land, a land of abundance, full of riches beyond measure and 4 hour workweeks for the taking!

The reality of online business is quite different. Internet business, whether pursuing a specific niche by developing your own product or by selling someone else’s, is a business and must be run like a business.

The days of throwing up a website and stepping back while the coffers fill are long gone, competition and regulation have put a stop to the gold rush of the early years.

Now?

An individual business owner must have his or her business (read: act) in order and must know his of her “stuff” if they are to succeed. And I have news for you, a $17 ebook and a stock 5 page website will get you nowhere!

Still want to start an Internet business, whether in E-Commerce or selling info products? Perhaps trying your hand at affiliate marketing or developing and marketing your own product?

Great!

Starting and running your own business is an amazing experience, liberating and rewarding if done properly and with the right  help and guidance…and the correct vision!

The help and guidance includes “standing on the shoulders of giants.” In other words, use the successful business model of an individual who has blazed the trail, an individual who has and is succeeding by doing and is now willing to teach the lessons he or she has learned, often the hard way, so you don’t have to make the same mistakes.

This is so important!

Why in the world would anyone NOT listen to someone else who is willing to share their experiences, someone who has the stripes, and perhaps the war wounds, to show for it?

Guidance is altogether different from help.

Help, as explained above, consists of an individual offering to share lessons learned, a road map of sorts that when applied will provide a template to follow, a road map to assist you on your journey.

Guidance entails actively seeking out, and then listening to (and then listening to!!!) someone who is willing to offer you their help, take you by the hand to make sure you actually get the message they are trying to convey.

The latter may be referred to as a mentor, a coach, a mastermind group, etc.

This ingredient is vital to your success!

Without help and guidance, without a clear and concise business plan, a model, and without systems to apply, you have little chance of success. And, without a mentor who is emotionally, and perhaps financially, invested in your success, your chances of success are slim at best!

Most businesses go through 3 phases and it is the transition from stage one to stage two I find the most telling because it is at this point when most businesses close their doors…it is the transition from infancy to adolescence. This transition is often defined by an entrepreneur’s willingness to seek help, to seek guidance, to cry “uncle” if need be. The online business owner, any business owner, willing to put up their hands and say “I need help!” has a shot! The others will either close their doors and continue to flounder until they finally drown.

Not a pretty picture, is it?

Then why is it that most business people find it so hard to ask for help?

Pride…Ego…Whatever!

The number one killer of small businesses, online or offline, is pride (read: ego).

I call it the “I Can Do It Syndrome!“

Have you ever watched a small child confronted by something they don’t know how to do? Have you ever watched them try to figure it out? Have you ever tried to help them?

What happens?

Yup!

They reject your help, don’t they! Even after struggling on and on, they will reject your help, claiming “I can do it!”

You watch, knowing what they are doing wrong and knowing just how to explain it to them. You want to help them so they will succeed and not continue to struggle, but they reject your help and guidance.

They “can do it!”

This is a necessary part of growing up…some things must be figured out for yourself if you are to fully learn and understand them.

What is a necessary part of growing up, a universal characteristic in childhood, is a destructive characteristic in an adult, particularly in an entrepreneur, online or offline. Yet I witness it time and time again!

“I can do it myself!” Argh!

Is there a solution? I am not sure!

If you are reading this, still reading this, chances are you know someone who fits the description.

How do you even begin to address this?

I would love to provide you with answer but I am afraid the reality is as stark as the statistic above…most simply will reject your insight into their behavior rather than focus their efforts on improving themselves and their mindset, their fatal flaw.

Ultimately, it is probably a matter for each entrepreneur, individually, and you simply need to guard against it yourself. Attempting to convert the masses is futile.

Chances are, if someone is that set in their ways, that juvenile in their approach to business, there is little hope of “saving” them, and it is only a matter of time for them.

Or?

They may be one of the lucky ones, they may be one of the “children” who, just short of quitting, gets it…figures it out and moves on. Mothers around the world are known for one phrase:

“He has to learn everything the hard way!”

Frank Sinatra had a mega hit with the lyrics “I did it my way!”

There are some incapable to asking for or receiving help, at any point in their lives, personal or business. Who knows, perhaps that is a model in and of itself!

In any case, it is crucial to recognize that, unless you have an unlimited amount of money and time, and I don’t know too many with either, help and guidance are critical, crucial to your success.

The defining combination of asking for help and accepting guidance separates those who make it from those who fail. It is entirely up to you.

Do you want to be one of the 20% of the 20% or do you want to be part of the very unsuccessful and silenced majority.

As The Internet Marketing Quest Revealed approaches its second year, and other online business endeavors have already had their first year anniversary, I can tell you this…I checked my pride at the door a long time ago, and never looked back.

I have never been sorry I asked for help and I have always welcomed the help and guidance of others.

To seek assistance is an indication of strength, not weakness.

Ask and yea shall receive!

John

Professor John P. J. Zajaros, Sr.
216-712-6526
216-539-7412
Skype: johnzajaros1
johnz@thequestrevealed.com

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• 

How to Build a Social Media Presence: The Use of Autofollowers and Other Mistakes

As more and more Internet marketers hop on the social media band wagon, chasing social media riches, many focus on building huge followings using the various autofollowers.

With all the hub-ub about Twitter, and social media in general, that people would attempt to shortcut the system in order to get the most out of it, or simply because the alternative is too labor intensive, is not suprising in the least!

Regardless of the reason or reasons for the various shortcuts (e.g., shortage of time, personnel, greed, pie-eyed optimism, whatever), many people have resorted to various pick and shovel resources, the resources sold to the “gold miners” of social media, the “49ers” if you will, the men and women, even boys and girls seeking their fortune via social media.

Some of the more common ‘picks and shovels” are autofollowers, autotweet platforms, and even entire Twitter management systems. I am going to leave the numbers two and three alone, for now anyway, and focus on the auto-followers and their use…or abuse.

Twitter has been working hard to deal with the avalanche of spam complaints and much of it stems from the shortcutting enaged in my individuals and companies attempting to gain and edge.

Significantly, much of the spam and many of the resulting complaints stem from those individuals aggressively, some would argue too aggressively, building their following, connections, friends, and so on with the various “tools” being sold to the “miners” as the next-best get rich quick with social media ploy.

The ironic thing about all of this is that Twitter and the other social media platforms do not work like that, they aren’t Web 2.0 or 3.0 slot machines. In other words, you can’t simply post a link, or “link up,” and expect the Heavens to open, manta to be delivered from On-High, and gold to be discovered in “them thar hills!”

Yes, once in while someone may purchase something but it is rare and the ROI just plain sucks! The time spent posting links can be better spent writing articles, making videos, and doing the real work of Internet marketing. There are no shortcuts and a huge following without brand recognition is just about worthless…it is the connection, that’s the real power of social media!

We all want to make the most with the least amount of time and effort, the 80/20 Rule and all of that, but certain things just don’t work and linking up with every tweet or post is not only ineffective, it is the kiss of death!

Social media marketing is an oxymoron, marketing within social media, and I am talking about all day every day linking up from morning to night, will not only NOT lead to sales, it will lead to social media suicide.

Social media mugging is a concept I am in total agreement with. You simply cannot link up on the first encounter, with every link and/or in every situation. I have referred to it as the ” Psst! Hey Buddy, wanna buy a watch?” syndrome! It is just as alienating and just as ineffective.

Don’t do it!

Build your following like you are building a foundation for your own home, do it one brick at a time, one follower, connection or friend at a time. The nice thing about this approach is that, although it will take more time, you will know where all the bricks are and you will know exactly what you have. And, that is what yields results, knowing your following, not simply having an amorphous mass of strangers, unresponsive, cold, and totally unaware of you you are and/or what you are about!

Build one person at a time, review profiles, send invitations before, during and after your follow each other and you will achieve success in a way most people using the shortcuts only dream of!

18,000 followers in 18 days or 18,000 in a year? The former is useless, the latter is responsive, engaging, and fun…they are friends! 18,000 social media friends is incredible…18,000 strangers is a mess! Which would you prefer?

Thanks and contact me anytime!

John

Professor John P. J. Zajaros, Sr., The Bad Back Guy
216-712-6526
216-539-7412
Skype: johnzajaros1
johnz@thequestrevealed.com

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•